3D Connect Service provides a secure cloud-based connection to 3D Systems service teams for proactive and preventative support, enabling better service to improve uptime and deliver production assurance for your system. With 3D Connect Service, your system will automatically send alerts to 3D Systems’ service team for immediate assistance in resolving customer-defined conditions or exceptions, enabling instant support to run diagnostics, solve problems remotely, pre-order parts, and schedule on-site services as required.
3D Connect Manage
Manage and monitor your equipment with anytime, anywhere access to your print jobs, system performance metrics and usage. View dashboards with analytics on uptime, usage, build status, material levels, performance and more for a single printer or fleet of printers, all with a secure connection and 24/7 remote access.